You can return your unopened and unused products in their original packaging within… days from the    date of delivery. There is no change online. You must first return the product and then order the new product. If you need to return an item, simply email us at for more information. After we receive and process the returned item, we will notify you of the refund via e-mail. For any reason, products that have been opened and damaged products cannot be returned.

After the product reaches us, compliance with the return conditions is checked. If the product meets the return conditions, the return process is completed within 14 working days. If the product does not meet the return conditions, it will be sent back to your address. When your return is complete, an informative message will be sent to your membership e-mail. If you have received this message, it means your bank has been refunded by LA VIE. The period of reflection of the returned amount on your card depends on your bank.